Privacy Policy

• Date, time and place of birth — to build the natal chart.
• Name and email — for login, subscription and tax receipts.
• Telegram ID and username — when signing in via Telegram.
• Reading and interpretation history — for personalisation.
• Payment data (last 4 digits of the card, status) — via YooKassa; full card details are not exposed to us.
• IP address — recorded at the moment you accept this consent as evidence that it was given (required by Russian Federal Law 152-FZ), and used to protect the Service from abuse and automated requests.

Providing the Service, user identification, processing payments, sending notifications and Russian FTS receipts, improving AI interpretation quality (anonymised aggregates), and complying with Russian law.

Data is shared only to the minimum extent required:

• YooMoney NBCO (YooKassa) — to process payments.
• Russian Federal Tax Service («My Tax») — to issue self-employed tax receipts.
• AI providers — ProxyAPI, OpenAI, Google, OpenRouter — to generate interpretations. Requests carry your date, time and place of birth, zodiac sign and the text of your conversation with the Service. Email, full name and payment data are never sent to AI providers.
• Telegram — the bot and Mini App as a delivery channel for messages and notifications.
• YANDEX — the Yandex.Metrica visit counter (see section 6).

Data is never sold or shared with third parties for marketing.

Account data is kept until the user deletes the account. Payment history is retained for 5 years as required by Russian tax law. Guest accounts are deleted 30 days after they are created.

Downloading your data as a single file, withdrawing consent to processing and deleting the account are all self-service in «Profile» — these requests take effect immediately, with no need to wait for the operator.

Withdrawing consent deletes the account: without consent the operator may neither process the data nor keep it. Deletion is irreversible — the profile, readings, natal charts, compatibility reports, conversations and quiz results are erased. Payment history is retained in anonymised form as Russian tax law requires; once the account is gone it points to nobody.

Requests for access or correction, and any request made without access to the account (lost password, no access to Telegram), should be sent to support@arkan-oracle.ru. Such requests are handled within 30 days.

We use technical cookies (session, language, analytics preference).

Visit statistics are collected with Yandex.Metrica (YANDEX LLC): the counter records anonymised data about page views, referrers and the device. Session recording («Webvisor») is disabled — mouse movement, scrolling and keyboard input in form fields are not recorded.

You can turn analytics off in your profile with the «Analytics» toggle. Once it is off, the counter is not loaded at all.

Data operator: Новосельцев Вячеслав Владимирович, TIN 402706160360, email support@arkan-oracle.ru. Full requisites: /en/legal/requisites.